Support

How can we help?

Find answers below or reach out — we typically respond within 24 hours.

Getting Started
You have three options: connect your brokerage via Plaid (Robinhood, Fidelity, Schwab, and more), connect your crypto wallet (MetaMask or Phantom), or add assets manually by searching for any ticker. Manual entry supports fractional shares and crypto.
Yes — completely free during our beta period. No credit card required. Full access to all features including AI insights, alerts, and Polymarket tracking.
SIGNALS HQ is currently available as a web app at signals-eta-teal.vercel.app. An iOS app is coming to the App Store soon.
Portfolio & Prices
P&L accuracy depends on entering the correct purchase price. If P&L looks wrong — like showing a 3000% gain — the purchase price was likely entered as $0 or incorrect. Delete the asset and re-add it with the correct details.
Stock prices are currently 15 minutes delayed — standard for most free portfolio apps. Crypto prices update approximately every 60 seconds. We plan to upgrade to real-time stock data in the future.
Try refreshing the page. Some smaller crypto tokens may not have price data yet. Stock prices only update during market hours (9:30am–4pm ET, Mon–Fri).
AI Insights
Tap any asset and press AI Insight. The system pulls real news headlines for that ticker, analyzes your position size and portfolio context, and generates a plain-English explanation of what moved the price and what to watch for next.
No. AI Insight is for informational purposes only and does not constitute financial advice. Always consult a qualified financial professional before making investment decisions.
Connections
Go to Connections → Polymarket and enter your proxy wallet address. To find it, go to polymarket.com, open your profile, and copy the address from your profile URL. This is your proxy address — not your MetaMask address.
Yes. Brokerage connections use Plaid, an industry-standard financial data provider. The connection is read-only — SIGNALS HQ can see your holdings but cannot make trades or transfers. We never store your brokerage credentials.

Still need help?

Our support team is available via email. We typically respond within 24 hours.

Email Support